SYSTEM
NETWORK
SECURE
IT Infrastructure & Security · kdtech.space
KYLE DIAS
CompTIA A+ · Sophos Certified · AZ-104 & MS-102 In Progress

Hands-on MSP experience in helpdesk support, network administration, and enterprise security. Dual Sophos certifications. Documenting real-world infrastructure work and home lab projects.

AT A GLANCE
3+
Certifications
2+
Years in IT
10+
Yrs Professional
50+
Client Environments
CompTIA A+ CertifiedCurrent
Sophos Firewall v22.0Mar 2026
Sophos Endpoint v5.0May 2025
AZ-104 AzureIn Progress
MS-102 Microsoft 365In Progress
01

SKILLS

INFRASTRUCTURE
Microsoft Server Deployment
Dell PowerEdge
TrueNAS Storage
Proxmox Virtualization
VM Deployment & Management
Storage Administration
NETWORKING
Cisco IOS / TCP/IP
PFsense Firewall
Ubiquiti UniFi
VPN Configuration
LAN / VLAN Design
DNS / DHCP Administration
SECURITY
Sophos Firewall v22.0
Sophos Central Endpoint v5.0
Sophos VPN
Active Directory
Group Policy (GPO)
Security Group Management
CLOUD & M365
Microsoft 365 Admin Portal
Azure Active Directory / Entra ID
Exchange Online
SharePoint
Microsoft Intune
User Provisioning & Licensing
ENDPOINT
Microsoft Deployment Toolkit (MDT)
Windows 10 / 11 Imaging
OS Deployment & QA
Windows PowerShell Scripting
iOS / Android Mobile OS
macOS / Linux
ITSM & TOOLS
IT Glue Documentation
Datto Autotask PSA
Veeam Backup & Replication
Visio Network Diagrams
SLA-Based Ticketing
Client Infrastructure Documentation
PLATFORMS
Windows Server
Linux
macOS
iOS / Android
Windows PowerShell
02

EXPERIENCE

2023 — Present
COMPUDATA
London, Ontario
IT HELPDESK TECHNICIAN / ANALYST
  • Delivered technical support to a diverse client base, resolving hardware, software, and network incidents to SLA requirements
  • Deployed and maintained Windows endpoints using MDT — OS imaging, configuration, and quality assurance
  • Configured and troubleshot Sophos Firewall v22.0, VPN, and Central Endpoint Protection for SMB clients
  • Performed data backup and recovery using Veeam Backup & Replication
  • Administered user accounts, security groups, and GPOs within Active Directory environments
  • Managed Microsoft 365 tenants — user provisioning, licensing, and mailbox configuration
  • Produced comprehensive client infrastructure documentation in IT Glue including network diagrams, LAN/VLAN subnets, and password vaults
Current Role
2023
TECHDOZ
London, Ontario
NETWORK ADMINISTRATOR — INTERNSHIP
  • Assisted in administration and monitoring of network infrastructure in a professional IT environment
  • Gained practical experience with enterprise networking, ticketing workflows, and IT operations
Internship
2014 — 2015
BELL TECHNICAL SOLUTIONS
London, Ontario
CERTIFIED FIELD SERVICE TECHNICIAN
  • Installed and configured fiber optic and DSL connections for residential and commercial Bell customers
  • Diagnosed and resolved internet, phone, and connectivity issues using structured troubleshooting
  • Delivered professional client-facing service with focus on first-visit resolution
Field Tech
2015 — 2022
UA LOCAL 527
London, Ontario
JOURNEYMAN PLUMBER
  • Completed full apprenticeship and achieved journeyman status in a skilled trades environment
  • Developed strong project management, problem-solving, and cross-functional team collaboration skills
Trades
03

CERTIFICATIONS

COMPTIA A+
Certified Service Technician
Foundation Level · CompTIA
Verified & Current
SOPHOS FIREWALL ENGINEER V22.0
ET80 · Completed March 20, 2026
Enterprise Firewall Security
Verified & Current
SOPHOS ENDPOINT ENGINEER V5.0
ET15 · Completed May 30, 2025
Central Endpoint Protection
Verified & Current
AZ-104 AZURE ADMINISTRATOR
Microsoft Azure · In Progress
Target: Q3 2026
In Progress
MS-102 MICROSOFT 365 ADMINISTRATOR
Microsoft 365 · In Progress
Target: Q4 2026
In Progress
04

HOME LAB

// Personal infrastructure for testing enterprise concepts and building hands-on skills beyond the day job.

[ PROXMOX ]
HYPERVISOR
Multiple VMs for Windows Server, pfSense, and Linux testing. AD lab builds and network segmentation practice.
Active
[ TRUENAS ]
STORAGE
NAS environment for backup testing, file share configuration, and storage administration.
Active
[ PFSENSE ]
FIREWALL
Home network firewall with VLAN segmentation, VPN tunnels, and traffic inspection rules.
Active
[ WIN SERVER ]
ACTIVE DIRECTORY
AD domain with GPO testing, user provisioning automation, and DNS/DHCP configuration.
Active
[ AZURE ]
CLOUD LAB
Azure environment for AZ-104 prep — VMs, VNets, storage accounts, and Entra ID.
Building
[ POWERSHELL ]
AUTOMATION
Scripts for AD user management, bulk provisioning from CSV, onboarding/offboarding workflows, and reporting. Published on GitHub.
Live
[ HETZNER VPS ]
WEB MIGRATION
Migrated kdtech.space from Hostinger shared hosting to a self-managed Hetzner Cloud VPS (Ubuntu 24.04). Configured nginx, Let's Encrypt SSL via Certbot, UFW firewall, non-root SSH hardening, Cloudflare Full Strict, automated nightly backups, and UptimeRobot monitoring. Full production infrastructure built and managed independently.
Live
[ EMAIL INFRA ]
EMAIL MIGRATION
Migrated kyledias@kdtech.space from Hostinger Titan to Cloudflare Email Routing. Managed MX, SPF, and DKIM DNS records. Configured Gmail Send As for professional outbound email. Zero downtime migration.
Live
05

GITHUB PROJECTS

// Production-ready scripts and lab documentation — all available on GitHub as part of the KD Tech Services lab series.

PowerShell
POWERSHELL SYSADMIN LAB
End-to-end AD automation — bulk user provisioning from CSV, security group management, NTFS permissions, onboarding and offboarding workflows with full audit logs. All scripts are production-ready with error handling and color-coded logging.
PowerShell 5.1 Active Directory Windows Server 2022 Proxmox VE NTFS CSV Automation
View on GitHub
PowerShell
GPO POWERSHELL LAB
Full Group Policy Object structure built via PowerShell for a Windows Server 2022 AD domain. 8 GPOs covering password policy, account lockout, USB storage control, department drive mapping, security filtering, and WMI filters. Includes GPO backup, HTML reporting, and disaster recovery testing.
PowerShell 5.1 GPMC Group Policy Windows Server 2022 WMI Filtering Security Filtering
View on GitHub
View Full GitHub Profile →
06

EDUCATION

2022 — 2023
NETWORK ADMINISTRATOR DIPLOMA
triOS College · London, Ontario
CompTIA A+, Network & Cisco Technologies, Windows 10 Administration, PowerShell Scripting, Technology Management, Network Administrator Internship.
2014 — 2022
SHEET METAL & PLUMBER APPRENTICE TRAINING
Ontario College of Trades · London, Ontario
Full trades apprenticeship culminating in Journeyman Plumber certification with UA Local 527.
2008 — 2009
CONSTRUCTION TRADES TECHNIQUES
Conestoga College · Kitchener, Ontario
Foundation trades training program covering construction techniques and safety practices.
07

CONTACT

IT Infrastructure & Security Technician based in London, Ontario. CompTIA A+ and Sophos Certified Engineer.
Website
kdtech.space
CURRENT FOCUS
BUILDING
Currently working at Compudata as IT Helpdesk Technician / Analyst. Building out KD Tech Services web hosting business and expanding home lab infrastructure.