SYSTEM
NETWORK
SECURE
IT Infrastructure & Security · London, ON
KYLE DIAS
CompTIA A+ · Sophos Certified Engineer

Hands-on MSP experience in helpdesk support, network administration, and enterprise security. Dual Sophos certifications. Building toward Systems Administration.

View Experience → Get In Touch
AT A GLANCE
3+
Certifications
2+
Years in IT
10+
Yrs Professional
50+
Client Environments
CompTIA A+ CertifiedCurrent
Sophos Firewall v22.0Mar 2026
Sophos Endpoint v5.0May 2025
AZ-104 AzureIn Progress
01

SKILLS

INFRASTRUCTURE
Microsoft Server Deployment
Dell PowerEdge
TrueNAS Storage
Proxmox Virtualization
VM Deployment & Management
Storage Administration
NETWORKING
Cisco IOS / TCP/IP
PFsense Firewall
Ubiquiti UniFi
VPN Configuration
LAN / VLAN Design
DNS / DHCP Administration
SECURITY
Sophos Firewall v22.0
Sophos Central Endpoint v5.0
Sophos VPN
Active Directory
Group Policy (GPO)
Security Group Management
CLOUD & M365
Microsoft 365 Admin Portal
Azure Active Directory / Entra ID
Exchange Online
SharePoint
Microsoft Intune
User Provisioning & Licensing
ENDPOINT
Microsoft Deployment Toolkit (MDT)
Windows 10 / 11 Imaging
OS Deployment & QA
Windows PowerShell Scripting
iOS / Android Mobile OS
macOS / Linux
ITSM & TOOLS
IT Glue Documentation
Datto Autotask PSA
Veeam Backup & Replication
Visio Network Diagrams
SLA-Based Ticketing
Client Infrastructure Documentation
PLATFORMS
Windows Server
Linux
macOS
iOS / Android
Windows PowerShell
02

EXPERIENCE

2023 — Present
COMPUDATA
London, Ontario
IT HELPDESK TECHNICIAN / ANALYST — TIER 1
  • Delivered Tier 1 technical support to a diverse client base, resolving hardware, software, and network incidents to SLA requirements
  • Deployed and maintained Windows endpoints using MDT — OS imaging, configuration, and quality assurance
  • Configured and troubleshot Sophos Firewall v22.0, VPN, and Central Endpoint Protection for SMB clients
  • Performed data backup and recovery using Veeam Backup & Replication
  • Administered user accounts, security groups, and GPOs within Active Directory environments
  • Managed Microsoft 365 tenants — user provisioning, licensing, and mailbox configuration
  • Produced comprehensive client infrastructure documentation in IT Glue including network diagrams, LAN/VLAN subnets, and password vaults
Current Role
2023
TECHDOZ
London, Ontario
NETWORK ADMINISTRATOR — INTERNSHIP
  • Assisted in administration and monitoring of network infrastructure in a professional IT environment
  • Gained practical experience with enterprise networking, ticketing workflows, and IT operations
Internship
2014 — 2015
BELL TECHNICAL SOLUTIONS
London, Ontario
CERTIFIED FIELD SERVICE TECHNICIAN
  • Installed and configured fiber optic and DSL connections for residential and commercial Bell customers
  • Diagnosed and resolved internet, phone, and connectivity issues using structured troubleshooting
  • Delivered professional client-facing service with focus on first-visit resolution
Field Tech
2015 — 2022
UA LOCAL 527
London, Ontario
JOURNEYMAN PLUMBER
  • Completed full apprenticeship and achieved journeyman status in a skilled trades environment
  • Developed strong project management, problem-solving, and cross-functional team collaboration skills
Trades
03

CERTIFICATIONS

COMPTIA A+
Certified Service Technician
Foundation Level · CompTIA
Verified & Current
SOPHOS FIREWALL ENGINEER V22.0
ET80 · Completed March 20, 2026
Enterprise Firewall Security
Verified & Current
SOPHOS ENDPOINT ENGINEER V5.0
ET15 · Completed May 30, 2025
Central Endpoint Protection
Verified & Current
AZ-104 AZURE ADMINISTRATOR
Microsoft Azure · In Progress
Target: Q3 2026
In Progress
04

HOME LAB

// Personal infrastructure for testing enterprise concepts and building hands-on skills beyond the day job.

[ PROXMOX ]
HYPERVISOR
Multiple VMs for Windows Server, pfSense, and Linux testing. AD lab builds and network segmentation practice.
Active
[ TRUENAS ]
STORAGE
NAS environment for backup testing, file share configuration, and storage administration.
Active
[ PFSENSE ]
FIREWALL
Home network firewall with VLAN segmentation, VPN tunnels, and traffic inspection rules.
Active
[ WIN SERVER ]
ACTIVE DIRECTORY
AD domain with GPO testing, user provisioning automation, and DNS/DHCP configuration.
Active
[ AZURE ]
CLOUD LAB
Azure environment for AZ-104 prep — VMs, VNets, storage accounts, and Entra ID.
Building
[ POWERSHELL ]
AUTOMATION
Scripts for AD user management, M365 provisioning, and reporting. GitHub coming soon.
In Progress
05

EDUCATION

2022 — 2023
NETWORK ADMINISTRATOR DIPLOMA
triOS College · London, Ontario
CompTIA A+, Network & Cisco Technologies, Windows 10 Administration, PowerShell Scripting, Technology Management, Network Administrator Internship.
2014 — 2022
SHEET METAL & PLUMBER APPRENTICE TRAINING
Ontario College of Trades · London, Ontario
Full trades apprenticeship culminating in Journeyman Plumber certification with UA Local 527.
2008 — 2009
CONSTRUCTION TRADES TECHNIQUES
Conestoga College · Kitchener, Ontario
Foundation trades training program covering construction techniques and safety practices.
06

CONTACT

Open to IT roles, MSP positions & Sysadmin opportunities. Also available for hosting & IT services.
Email
[email protected]
Website
kdtech.space
CURRENT STATUS
AVAILABLE
Currently employed at Compudata and open to discussing new opportunities in the London, ON area. References available upon request.